FAQ

An inflatable tent replaces rigid poles with reinforced air beams. These air columns form a structure that is both strong and flexible, inflating in minutes: no poles to assemble or thread into the fabric.

With an electric pump, most Coody tents inflate in 5 to 10 minutes. With the included hand pump, it takes a little longer depending on the size of the tent. Even the largest models are generally set up, secured, and ready in 30 minutes.

Yes. Coody tents are designed for outdoor use in all weather: technical blended cotton fabric with a waterproof rating of approximately PU2000+, taped seams, and a rainfly on most models for enhanced protection.

The hydrostatic head measures in millimeters the water pressure the fabric can withstand before allowing moisture to pass through: 1,000-2,000 mm for light showers, 2,000-3,000 mm for moderate rain, 3,000-4,000 mm for heavy rain, and over 4,000 mm for extreme conditions.

Most Coody tents use a technical blended cotton fabric (35% cotton / 65% polyester), which is more breathable and comfortable than 100% synthetic fabrics. Depending on the model, reinforced PVC air columns, a highly durable PVC groundsheet, and clear TPU windows are also included.

Yes. Properly inflated and secured with its guy ropes and pegs, an inflatable tent performs very well in wind: the air structure absorbs gusts by flexing and then returning to its shape, whereas rigid poles can break.

Coody air columns are designed for outdoor use and include pressure-related safety features depending on the model. Air expands with heat: simply avoid over-inflating the tent in direct sunlight and release some pressure on very hot days.

Yes, Coody tents are designed for extended stays. Pressure naturally varies between day and night with temperature: this is normal. Simply check the pressure from time to time and readjust if necessary.

Yes, Coody tents are designed for year-round use: spring, summer, autumn, and winter. The breathable cotton fabric remains comfortable in warm weather and retains heat in cold weather.

Yes. The blended cotton fabric breathes better than synthetic fabrics, which limits condensation and internal heat. Coody groundsheets also limit heat rising from the ground, and mosquito nets ensure ventilation.

It all depends on the number of people, your camping style, and the available space: the 5.8 and Yustona for solo campers and mobile couples, the 8.0 and 10.0 for couples and small families, the 13.6 and Familia 17.2 for families, the Hub Shelter and Dome for groups and glamping. If in doubt, contact us: we will advise you based on your situation.

PRO versions are reinforced upgrades: improved materials, more durable construction, comfort details, and extended modularity (zips compatible between PRO models). They are designed for intensive use and long stays. Exact differences are detailed on each product page.

Not always. Carpets, groundsheets, rainflies, tarps, and connectors are often specific to a model. Check the compatibility indicated on each product page before ordering.

It's not mandatory: most tents include a hand pump. But an electric pump (GR-119P or GR-133P) makes setup much faster and easier, especially for large tents — it's the accessory we recommend as a priority.

The carpet is optional but highly recommended for comfort: 13mm soft cotton, insulation from the cold ground, and a true glamping touch. Each carpet is cut to fit its tent model.

The main fabric provides structure, comfort, and breathability; the rainfly adds an extra layer of protection against heavy rain, UV rays, and dirt. We recommend using it in rainy weather, direct sunlight, and for long stays.

The exact contents depend on the model (detailed on each product page), but most tents include: the tent body, rainfly, a hand pump, pegs, guy ropes, and a repair kit.

Most Coody tents include a hand pump. Electric pumps are sold separately and are highly recommended for quick setup.

No, inner carpets and groundsheets are sold separately. They are custom-cut for each tent model.

Take your time and ensure all the air is expelled. Once the tent is folded, roll it up using the rigid elements as an axis: their weight helps to push out any remaining air, and the tent returns to its original volume.

Always clean and perfectly dry. If you had to pack it damp, unpack it and let it dry as soon as possible to prevent mold and odors. Store it in a cool, dry place, away from sunlight, raised off the ground, and inspect it occasionally.

With lukewarm water and a soft cloth or brush. Avoid aggressive detergents, bleach, high-pressure cleaners, and chemicals, which can damage the fabric's treatments.

Yes, many Coody models are suitable for 4-season camping when used correctly: insulating cotton fabric, carpets to cut out ground cold, and a stove jack on some models for stove use.

Some Coody models feature a dedicated stove jack with thermal protection. For safe use: use an insulated flue at the fabric pass-through, a spark arrestor, and ensure ventilation. Not all models are stove compatible: check the product page before purchasing.

Punctures are rare: the air columns are protected by reinforced sleeves. Each tent comes with a repair kit, and replacement air columns are available — contact us if needed.

Yes. When a product is available for pre-order, you can reserve it before stock arrives. The estimated delivery period is indicated as clearly as possible on the product page.

If your order has not yet been prepared or shipped, we can usually adjust it. Contact us as soon as possible with your order number and the desired modification.

If your pre-order has not yet been prepared for shipping, contact us: we will check its status and present you with the available options.

For in-stock products, delivery generally takes 3 to 7 working days in mainland France. For pre-orders, the estimated period is indicated on the product page.

Yes. As soon as your order is handed over to the carrier, you will receive an email with the tracking number.

Coody tents are bulky packages (from 11 to 78 kg depending on the model, sometimes in multiple boxes). They are shipped with carriers specialized in heavy parcels. [TO BE CUSTOMIZED: carriers, scheduled delivery, etc.]

[TO BE CUSTOMIZED — service areas, conditions.]

All products benefit from a 2-year European legal conformity warranty, in addition to a 1-year manufacturer's warranty covering production and material defects under normal use.

Manufacturing and material defects under normal use: for example, a problem with stitching, an air beam, valve, zipper, or supplied part resulting from a production defect.

Damage related to incorrect assembly, improper storage, unsuitable maintenance, accident, exposure to a severe storm, sharp objects, excessive force, product modification, as well as normal wear and tear.

Contact us as soon as possible with clear photos of the packaging, shipping label, and the damaged part: this allows us to process your claim quickly with the carrier and manufacturer.

14-day right of withdrawal, the product must be in new condition, neither assembled nor unpacked.

Credit card (Visa, Mastercard, Amex), Apple Pay, Google Pay, PayPal.

Yes, payment in 3 or 4 installments is available via X from X €. For pre-orders, a deposit of X % is required at the time of order, with the balance due before shipment